Frequently Asked Questions

How long does it take to get my SkinSprkle Face Steamer?

The SkinSprkle Face Steamer should take approximately 4-9 business days to arrive to your doorstep!
*UPDATE: Due to the COVID-19 pandemic, shipping times may vary. For updates, feel free to contact us at


What shipping service is used to deliver me my SkinSprkle Face Steamer?

We primarily use USPS, but you will be updated once your order has been shipped!


I am from outside of the United States. How can I purchase this product?

We are beginning to sell our product internationally very soon. We'll keep you posted! For more information, contact us at


How do I check my order status?

You will receive an email once the order has been shipped with your tracking information. Feel free to contact us at to receive more information on your order status.


Do you accept Apple Pay?

Yes, we do!


Should I use this SkinSprkle Face Steamer multiple times a day?

You can use it as much as you feel necessary. Repetitive use is recommended over time to ensure your skin is properly moisturized and hydrated!


Can I only use the SkinSprkle Face Steamer on my face?

Absolutely not! Many people often use our product on their hands and feet. 


How long does the SkinSprkle Face Steamer emit steam?

After completely filling the water capsule with mineralized water, SkinSprkle's Face Steamer will release steam for approximately 10 minutes!


How do I use the SkinSprkle Face Steamer?

Unscrew the water capsule from the top and add mineralized water before screwing it back onto the device. Then, simply slide down the switch in the middle of the device and get steamin'! To turn on the Skin Tester, click the power button below the steamer switch and rest the bottom of the device on the area you would like to test.


Does the SkinSprkle Face Steamer come with a charging cable?

Yes, it does!


What is your refund policy?

All sales are final.